Report fare disputes, transportation issues, tourist service complaints and other travel-related concerns directly through our digital grievance system.
Fill out the form below with accurate details so our support team can review your complaint and take appropriate action.
Submit complete complaint details through the online complaint portal.
Our support team reviews the complaint and verifies the submitted information.
Authorities investigate the reported issue and gather necessary evidence.
Appropriate action is taken and the complainant is informed.
| Complaint Category | Description | Priority |
|---|---|---|
| Overcharging | Charging higher fare than approved rates | High |
| Misbehavior | Improper conduct by driver or service provider | Medium |
| Vehicle Condition | Unsafe or poorly maintained vehicles | Medium |
| Fraud | Misleading information or payment fraud | High |
| Tourist Harassment | Any form of harassment or intimidation | Critical |